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Talk to a human at IPTV Play

IPTV support for setup help, billing questions, channel requests and reseller applications. One form reaches the team, and real people reply.

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A WhatsApp number means a faster reply, and an order number helps us find your account.

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Thanks. We answer from 8am to midnight UTC, usually within minutes. For an urgent setup problem, WhatsApp is fastest.

Direct channels

Email: support@iptv-play.net

WhatsApp: +44 7475 498002

WhatsApp Channel: Service Updates

We answer from 8am to midnight UTC every day. Message us outside those hours and we reply the next morning. The channel is for announcements only, so please send questions to the number above.

What happens next

  1. A person reads your message. There is no automated ticketing system in between.
  2. Setup problems get a WhatsApp reply with the exact steps for your device.
  3. Billing and refund questions get an email reply, so you keep a record.

Before you write…

Most messages we get already have an answer on the site. These four cover nearly all of them.

  • Setting it up Step-by-step guides for Firestick, Android, Smart TV, Apple, MAG and desktop.
  • How it works Channels, devices, connections, the TV guide and catch-up.
  • Plans and prices What each term costs, and what the price includes.
  • Billing and refunds Which plans can be refunded, and the window for asking.